No. M2 Properties is a family-owned business renting our own apartments directly to tenants. There are no agency fees, no finder's fees and no hidden charges. You deal directly with us.

The minimum rental period depends on the property, although we usually focus on longer term rentals. For rental periods shorter than one year, the monthly price may be different.

Submit a viewing request through the property page or contact us directly via WhatsApp. We review all requests personally and confirm viewings within 24–48 hours. Viewings are never automatically confirmed: we check availability and contact you to arrange a suitable time.

We typically require a deposit equal to one month's rent, although the exact amount may depend on the property, rental term and tenant profile.

Pet policies vary by property and are clearly stated on each listing. Some properties are pet-friendly, others are not and some are negotiable. If a property is marked "negotiable," please mention your pet in your viewing request and we will discuss it directly. If a pet is accepted, the required deposit may be higher.

Parking availability is listed clearly on each property page. Where parking is included, it is stated in the description and covered in the rental price. Some properties offer parking at an additional monthly cost.

Typically, utilities such as water, electricity, gas, central heating and waste are excluded. You will be charged for utility usage based on meter readings. The electricity contract may be transferred into your name. On request, we can provide an estimate of average costs based on historical payments.

We require proof of identity, proof of income or employment and references from a previous landlord where available. For foreign nationals, we may also request a copy of your residence permit or relevant visa. You may also be asked to provide a notarial deed confirming submission to enforcement regarding vacating the premises. Specific requirements will be discussed during the viewing process.

Yes. We maintain relationships with a select number of trusted partner agents. If you are an agent enquiring on behalf of a client, please use the contact form and select "Agent Enquiry."

You can reach us via the contact form on this website, by email, or directly on WhatsApp. We respond to all enquiries within one business day. WhatsApp is often the fastest way to reach us for quick questions.

Absolutely. We always arrange in-person viewings before any agreement is signed. We do not pressure anyone into signing without seeing the property first. Virtual tours may be arranged for international applicants, but we recommend an in-person visit where possible.

Move-in timelines depend on the property's current availability and our review of your application. Once an agreement is signed and the deposit received, move-in can typically happen within a few days. We will always be transparent about expected timelines from the first enquiry.

Yes. Before your lease ends we will reach out to discuss renewal terms. Most tenants in good standing are offered a renewal at a similar or only slightly adjusted rent. There is no obligation on either side, and we always give clear notice of the renewal timeline.

We understand that circumstances change. Get in touch as soon as possible so we can discuss options together, such as finding a suitable replacement tenant. Early termination terms depend on your specific lease agreement and how much notice you can give; we always try to find a fair solution rather than applying rigid penalties.

Your deposit is returned after move-out, following a joint inspection of the property against the move-in condition report. Provided there is no damage beyond normal wear and tear and all rent has been paid, the deposit is returned in full, typically within 14 days of handing back the keys.

Fill in the partner agent registration form on our Agents page with your name, agency and the markets you work in. We review every application personally and reply within 2 business days. There is no cost to register.

No. Joining is free, and it does not require exclusivity. You are welcome to keep working with other landlords and platforms alongside us.

Commission is agreed individually for each tenant you introduce, since it depends on the property and lease terms. We keep a record of who introduced each applicant, and commission becomes payable once that tenant signs a lease with us, not before. Reach out to discuss terms before referring a client so expectations are clear on both sides.

Every property page offers a downloadable pack with a branded fact sheet and photos for sharing with your clients. By default these photos carry a visible watermark. Approved partner agents from trusted agencies can unlock the same pack without the watermark, for cleaner client presentations.

Register as a partner agent first. Once your application is approved and your agency is marked as trusted, the watermark-free download becomes available automatically on every property page, no separate request needed.